FAQ

What we feel is going on in your mind

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

We do express overnight shipping for USA

We carry on Express 2 days delivery to Canada and Australia

We do express 3 to 4  working days Shipment to  Most parts of Europe

CAN I PAY WITH CREDIT CARD, PAYPAL, CHEQUE OR BANK TRANSFER?

We do not accept any other payment methods for online ordering besides what is listed in our payment section (ORDER ONLINE PAGE). When placing your order, you are prompted to pick out a preferred payment option from the drop down menu.

WHAT IS YOUR RETURN / REFUND POLICY?

In the unlikely event you make a purchase from us and receive a bud that is of very poor quality, we want to make it right. Please email or call to contact us within 7 days of receiving your package to let us know there is a problem, and we will work with you to reach the best possible resolution, whether that be arranging for a return or a refund.

For more information about our refund policy visit our Refund Policy page

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Company details

VAT: VS123456789 // CIF: BL1247890